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Customer Experience
Cognitive omnichannel customer experience
Expertise
Omnichannel customer experience relies on automation to manage interactions across all channels in…
Link to Cognitive omnichannel customer experienceCX Event- What if every Customer Experience was perfectly orchestrated
News
Thursday 27th March - 9:30 - 13:00
Crowne Plaza Hotel - Brussels Airport
In partnership with…
January 30, 2025
Effectively orchestrate your customer experience
Expertise
At Orange Business, we embrace a global and harmonious approach to customer experience. By…
Link to Effectively orchestrate your customer experienceCustomer Data Platform
Solutions
Transform customer experiences with data-driven decisions via a unified customer data platform.
- Seamlessly integrate customer data across all sources for a 360-degree view.
- Drive tailored customer interactions with actionable insights.
Unified Engagement Suite - Genesys
Solutions
Augment your customer experience by orchestrating the entire customer journey
- Orchestrate the entire customer journey as one conversation
- Easily scale and evolve with our future-proof solution
Leader in Contact Center and Customer Experience Solutions.
Partners
Genesys
Unified Engagement Suite - NICE
Solutions
A cloud-based customer-experience platform with seamless omnichannel capabilities, analytics and…
- Connect customer requests to the right agent, across any channel
- Optimize your workforce to keep your team engaged and productive
World Leader in Cloud Customer Experience
![[LOGO][SVG] Nice](svg/nice.svg)
Partners
NICE
Certified Silver Partner
Over 15 years of experien…
CX of the Future Firestarter
Solutions
Kickstarting your journey towards seamless and unified customer experiences
- Consolidate your view of CX maturity with industry-specific trends and competitive insights.
- Develop a strategic perspective to set and achieve your CX goals.
Digital omnipresence and data value creation
Expertise
The digitalization of your organization and processes is already well underway. However, in our…
Link to Digital omnipresence and data value creation