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Customer Experience
Cognitive omnichannel customer experience
Expertise
Omnichannel customer experience relies on automation to manage interactions across all channels in…
Link to Cognitive omnichannel customer experienceCX Event- What if every Customer Experience was perfectly orchestrated
News
Thursday 27th March - 9:30 - 13:00
Crowne Plaza Hotel - Brussels Airport
In partnership with…
January 30, 2025
Effectively orchestrate your customer experience
Expertise
At Orange Business, we embrace a global and harmonious approach to customer experience. By…
Link to Effectively orchestrate your customer experienceUnified Engagement Suite - Genesys
Solutions
Augment your customer experience by orchestrating the entire customer journey
- Orchestrate the entire customer journey as one conversation
- Easily scale and evolve with our future-proof solution
Unified Engagement Suite - NICE
Solutions
A cloud-based customer-experience platform with seamless omnichannel capabilities, analytics and…
- Connect customer requests to the right agent, across any channel
- Optimize your workforce to keep your team engaged and productive
World Leader in Cloud Customer Experience
Partners
NICE
Certified Silver Partner
Over 15 years of experien…
Digital omnipresence and data value creation
Expertise
The digitalization of your organization and processes is already well underway. However, in our…
Link to Digital omnipresence and data value creationDriving business value with Data & AI
Expertise
Artificial Intelligence is transforming businesses, boosting productivity and creating sustainable…
Link to Driving business value with Data & AIBring AI, Data, and Workflows into every corner of your organization
Partners
ServiceNow
ELITE
Leader in Contact Center and Customer Experience Solutions.
Partners
Genesys